💬 Average response time: under 2 hours — Live chat available →
Find a Therapist Articles Tests Pricing Sign In Get Started

We're here for you

Get in Touch

Questions, feedback, or just need help? Our team responds within 2 hours on business days.

Send us a message

We'll get back to you within one business day

🔒 Your message is private and confidential

Contact Methods

📧

Email Support

Best for detailed questions & account issues [email protected]
💬

Live Chat

Mon–Fri, 9am–6pm UTC · Fastest response Start Live Chat →
🚨

Crisis Support

If you're in immediate distress, please contact: 🇺🇸 988 Suicide & Crisis Lifeline 🌍 International: befrienders.org
👔

Business & Press

Partnerships, media inquiries, B2B [email protected]

Quick Answers

Go to Account → Billing → Cancel Plan. You'll keep access until the end of your billing period. No charges after cancellation.
Yes, at any time and at no extra cost. Go to My Sessions → Change Therapist. We'll help you find a better match.
Absolutely. All sessions and personal data are encrypted. We never sell your data. Therapists follow strict confidentiality codes. See our Privacy Policy for full details.
Visit our For Therapists page and click "Apply Now". The review process takes 5–7 business days.